Frequently asked questions
Appointments
How can I make an appointment?
Online on the Appointments page, or by phone or text message on 0492 82 82 62.
Do I need to pay to book?
No, booking requires no payment.
Why confirm by e-mail?
To make sure it is you who is booking. Without confirmation within 12 hours, the slot is released for another person.
How can I cancel or reschedule?
Using the link received by e-mail, up to 24 hours beforehand. After that, by phone.
How long does an appointment last?
One hour.
Which language?
In French, Turkish or English.
What about the Braine-l'Alleud practice?
By appointment over the phone; the address is given to you then.
Consultation
The decision stays with you
You may come simply to understand. Leaving without treatment is a normal and respected outcome.
The clinical examination
Clinical examination of the face: photographs, measurements, indication and contraindications.
Safety
Does it hurt?
Very fine needles are used. The pinpricks are brief and usually only mildly painful. Anaesthesia is generally unnecessary.
When should I contact the practice urgently?
Contact the practice immediately for intense pain, pale or mottled skin, or visual disturbance. These signs may indicate a vascular complication. Direct contact details are provided after injection.
Can I go into the sun afterwards?
Avoid exposure for several weeks. Apply broad-spectrum protection daily. Sun exposure increases the risk of lasting hyperpigmentation.
Why is an assessment needed first?
It looks for iron deficiency, thyroid disease or a medication-related cause. Treating the cause may take priority. PRP remains an adjunct treatment.
Fees
Appointment terms.
Online booking requires no payment. It becomes final once confirmed by e-mail.
Access
Braine-l'Alleud
For the Braine-l'Alleud practice, please book by phone on 0492 82 82 62.