Frequently asked questions

Appointments

How can I make an appointment?

Online on the Appointments page, or by phone or text message on 0492 82 82 62.

Do I need to pay to book?

No, booking requires no payment.

Why confirm by e-mail?

To make sure it is you who is booking. Without confirmation within 12 hours, the slot is released for another person.

How can I cancel or reschedule?

Using the link received by e-mail, up to 24 hours beforehand. After that, by phone.

How long does an appointment last?

One hour.

Which language?

In French, Turkish or English.

What about the Braine-l'Alleud practice?

By appointment over the phone; the address is given to you then.

Consultation

The decision stays with you

You may come simply to understand. Leaving without treatment is a normal and respected outcome.

The clinical examination

Clinical examination of the face: photographs, measurements, indication and contraindications.

Safety

Does it hurt?

Very fine needles are used. The pinpricks are brief and usually only mildly painful. Anaesthesia is generally unnecessary.

When should I contact the practice urgently?

Contact the practice immediately for intense pain, pale or mottled skin, or visual disturbance. These signs may indicate a vascular complication. Direct contact details are provided after injection.

Can I go into the sun afterwards?

Avoid exposure for several weeks. Apply broad-spectrum protection daily. Sun exposure increases the risk of lasting hyperpigmentation.

Why is an assessment needed first?

It looks for iron deficiency, thyroid disease or a medication-related cause. Treating the cause may take priority. PRP remains an adjunct treatment.

Fees

Appointment terms.

Online booking requires no payment. It becomes final once confirmed by e-mail.

Access

Braine-l'Alleud

For the Braine-l'Alleud practice, please book by phone on 0492 82 82 62.